Don't just take our word for it!
Loyal clients continually choose to work with Rainbow Research and these are just some of the words of praise we have received from them:
“Following a competitive procurement process Lancashire Fire and Rescue Service appointed Rainbow Research to carry out a staff survey. From the outset Rainbow demonstrated a clear understanding of the brief and created a project plan that ensured we got what we needed from a tight budget. Rainbow managed the project effectively and demonstrated really good people skills in working with a very diverse organisation. This was particularly useful at the qualitative stage since many staff were sceptical about the need and purpose of a staff survey.
The survey itself was carried out efficiently, requiring little support from us as a client. Following the advice we were given by Rainbow on how best to communicate with and engage staff in the process, we were really pleased with the response rate. The resulting analysis was both detailed and thorough and provided us with actionable information from which we can further develop improvement activity.
We are currently discussing further work with Rainbow.”
Lancashire Fire and Rescue Service
"We'd never done a full employee opinion survey before so it was a great relief to use Rainbow Research with their experience and support. Through all the stages of design, implementation and most of all analysis they were there to help and guide us. The Board thought the depth and clarity of the analysed results were excellent and it's helped us target our efforts into key critical areas for improvement. We're now making it an annual survey with Rainbow Research. I'd be happy to talk to companies about our positive experience and how it has helped us."
BIWATER
"We have an excellent relationship with Rainbow, who have done a high quality, professional job, carrying out demanding set of interviews for us and our clients (including the Environment Agency and South East Water)"
Jacobs UK Ltd
"Thank you for this - I have to say that I am VERY impressed with the quality of the information provided, the reporting methodology/layout, etc. This is a very valuable tool to help us to move forward. I would not hesitate to use your services again and recommend them to other parties looking for market research in the future"
Lancashire County Council
"Professional and pleasant to work with. Deadlines were tight, however all were met with high levels of accuracy. Joanne is flexible and innovative. We are currently pursuing other projects with the company."
The Co-operative Group (Retail)
"We found working with Rainbow Research was more like working as one team rather than an outside agency. They really understood the brief and they worked hard with us to plan the research so we could get the best results from it. We received a pleasant and very professional service and will be working with Rainbow Research on future projects."
The Co-operative Group (Social Goals)
"Working with Rainbow Research was a very positive experience. You got to know our organisation and really understood what we wanted rather than providing a standard service. There has been a lot of discussion and usage of the research recommendations since the presentation. To me that’s the real success – the presentation document was not just filed on a shelf, we’ve been able to take ownership of the results and move the organisation forward. Stay small; working closely with the person carrying out the research is a real benefit. We received a truly personal service."
Vegetarian Society
"A complex project for which you demonstrated a clear and focused viewpoint - excellent!"
Scottish Power
"We could not in all sincerity have claimed such a detailed market understanding without the insight that the research provided. It formed the cornerstone of our marketing strategy. It was produced on time and within budgetary requirements."
The Prize Company
"Joanne Birchall met all our expectations on this very difficult project, which had very tight timescales. The reports were professional and accurate and went beyond expectations in certain key areas, including support and assistance to other consultancies working on the project. We would not have the slightest hesitation in engaging Rainbow Research on future projects."
Cromedale Consultants LTD
“The service provided by Rainbow Research was tailor made to our needs. They provided a very professional, accurate and personal service! Their communication skills were second to none and the analysis was thorough and extremely informative. We would highly recommend their Market Research"
ENCAMS
"A full service was provided with total professionalism. Excellent - thank you. "
Littlewoods Index
"Rainbow Research provides us with an excellent Market Research service and we are delighted with the growing partnership we have with the company. The research is always tailor made to our needs and we are always provided with recommendations we can go away and do something with. We have been able to move our business forward as a result of the research provided. We wouldn’t use anyone else!"
Luminus Advertising & Marketing
"The statistics and SPSS training we received from Rainbow Research was tailored to our exact needs. The flexibility of Jo's approach, together with her in-depth knowledge of market research, statistics and SPSS has equipped our staff with the skills they need to conduct efficient and effective survey analysis on all projects, from basic to complex."
West Yorkshire Police Authority
"Excellent summary of the qualitative work - very clear and very sound judgement of the issues involved. Flexibility and willingness to fit in with our schedule was excellent."
Tidy Britain Group
"You dealt with every aspect of the research very professionally, from planning, to moderating, to debrief. You really had done your homework."
RWP Advertising & Marketing
"Excellent - you're doing a grand job."
Market Planning International
"Much enthusiasm and your knowledge of the statistical analysis requirement of our research, was fundamental to the project."
MORI
"The reports were excellent."
RBA Research
"Everything was provided to a high standard and very quickly"
Adelphi International Research
"You always get the substance of the research right, obviously through extensive experience. You provided a focussed and detailed overview of the qualitative work very quickly and efficiently under difficult time constraints."
Aspect Market Research
"On the ball throughout and clear explanation of results. Excellent piece of research."
BRAHM
“I’ve had great experiences working with Jo: she has unparalleled energy, humour and a great ability to connect with respondents. Team that with a keen mind and commercial focus, and you have a winning combination!”
Quaestor Research and Marketing Strategists LTD
“This was the first real piece of market research we had undertaken and Rainbow Research were extremely proficient at taking us through the process, keeping us informed at all stages. They were professional and extremely competitively priced. As a result of the research, we were able to segment our members according their attitudes and behaviours and this was invaluable for feeding into our marketing strategy. We would have no hesitation in recommending Rainbow Research to other organisations”.
World Society for the Protection of Animals (WSPA)
“Rainbow Research was recommended to us by one of our trusted clients and our experience of working with the company has been extremely positive. Joanne has guided us through the market research process faultlessly and we would recommend Rainbow to any company wanting to conduct a piece of market research without hesitation”
Voodoo (UK) Ltd
“Jo and I worked on a usage and attitude study together and the cluster analysis she provided was extremely well received. It has helped the client and their customers, which include Tesco, Sainsbury, Asda and Morrison, move forward with a much clearer idea of who they are targeting and how they need to target them. The detailed understanding provided by Jo has been invaluable to the client and its customer base”.
Park Lane Research
"I have worked with Rainbow on two occasions involving the segmentation of customers in two different markets. The work was excellent and both times the company delivered work of a technically high quality, on time and demonstrating a good understanding of the important issues. I enjoyed working with the company and would have no hesitation in recommending them to others"
RHMR
"A great company to work with, Rainbow Research provided a first class service in aiding us with our research project. They were meticulous in detail, efficient and very easy to work with. We were constantly communicated with and updated at all times. This enabled us to concentrate on other aspects of the project as we had complete trust in Rainbow undertaking their tasks."
Platypus Research
